Automation & AIOps.
At Cartalogic, we enable organisations to move beyond manual processes by embedding AI-driven automation and orchestration into service operations. From intelligent incident resolution to full-stack workflow automation, we help businesses act faster, smarter, and more efficiently.
Strategy, Governance & Capability Enablement
✔ Automation Strategy & Roadmap – Define a clear vision for enterprise-wide automation.
✔ Best Practice Frameworks – Establish governance to ensure secure, scalable automation adoption.
✔ Upskilling & Training – Enable teams to manage and extend automation solutions effectively.
Outcome: Build a long-term automation capability that evolves with your organisation.
Intelligent IT Operations & AIOps
✔ Automated Incident Detection & Resolution – AI-powered event correlation to reduce noise and resolve issues faster.
✔ Predictive Issue Prevention – Prevent failures before they happen with self-healing automation.
✔ Real-Time Anomaly Detection – AI-driven insights to pinpoint issues and prevent business impact.
Outcome: Reduce downtime, cut operational costs, and improve service resilience.
IT & Business Process Automation
✔ End-to-End Workflow Automation – Eliminate manual tasks across ITSM, HR, Finance, and more.
✔ Orchestration of IT Services – Seamlessly integrate automation across multi-cloud and on-prem environments.
✔ AI-Driven Decision Support – Automate decision-making based on real-time data and historical trends.
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Outcome: Drive efficiency and free up teams to focus on innovation.
Hyperautomation & Low-Code/No-Code Enablement
✔ Low-Code & No-Code Workflow Automation – Empower teams to build automated solutions without coding expertise.
✔ Robotic Process Automation (RPA) – Automate repetitive, rule-based tasks to increase productivity.
✔ Conversational AI & Virtual Agents – AI-powered chatbots for intelligent self-service and user support.
Outcome: Enable rapid automation at scale with minimal technical overhead.
Integration & AI-Powered Service Optimisation
✔ Seamless ITSM & AIOps Integration – Automate service management processes within existing ITSM platforms.
✔ Business Systems Connectivity – Integrate automation with HR, Finance, and CRM systems for unified workflows.
✔ Data-Driven Automation Insights – Leverage AI to optimise automation decisions and improve outcomes.
Outcome: Unlock a connected ecosystem with intelligent automation across the enterprise.